Privacy Policy

Version 2026-10

1. Who we are

REACH (Reach Network Global, Inc.) is a nonprofit that helps people hear the good news of Jesus Christ and find a local church. This policy explains what we collect, why, and who sees it when you use reachfinder.global, reachnetwork.global, or scan a REACH card (rchscan.com).

We do not sell your personal information, and we do not show advertising.

Questions: info@reachnetwork.global, or Reach Network Global, Inc., 443 NE 95th Street, Miami Shores, Florida 33138.

2. What we collect

What we collect depends on how you use REACH.

You are: Anyone visiting or scanning a card
What we collect: Pages viewed, which card or link brought you, video progress, buttons tapped, device type, approximate location from your internet address
When: Automatically

You are: Someone searching the finder
What we collect: The ZIP code or city you type, or your device location if you allow it
When: When you search

You are: Someone who asks for prayer, asks to be connected with a church, plans a visit or requests a Bible
What we collect: First and last name, email, phone if you give it, your message, and your consent
When: Only when you submit the form

You are: Someone a member recommends a church to
What we collect: The name and the email or phone number the member enters for you
When: When the member sends the recommendation

You are: A member
What we collect: Name, email, password (stored in protected form), home church, the cards you hold, private notes you write, your shares and their results, notification settings
When: When you sign up and use your dashboard

You are: A church leader
What we collect: Name, email, role, your church's listing details, photos you upload, network affiliations, your affirmation of the partnership essentials
When: When you claim, join or manage a church

You are: A church ordering cards
What we collect: Order details. Card payments are handled by Stripe; we never see or store your full card number.
When: At checkout

You are	What we collect	When
Anyone visiting or scanning a card	Pages viewed, which card or link brought you, video progress, buttons tapped, device type, approximate location from your internet address	Automatically
Someone searching the finder	The ZIP code or city you type, or your device location if you allow it	When you search
Someone who asks for prayer, asks to be connected with a church, plans a visit or requests a Bible	First and last name, email, phone if you give it, your message, and your consent	Only when you submit the form
Someone a member recommends a church to	The name and the email or phone number the member enters for you	When the member sends the recommendation
A member	Name, email, password (stored in protected form), home church, the cards you hold, private notes you write, your shares and their results, notification settings	When you sign up and use your dashboard
A church leader	Name, email, role, your church's listing details, photos you upload, network affiliations, your affirmation of the partnership essentials	When you claim, join or manage a church
A church ordering cards	Order details. Card payments are handled by Stripe; we never see or store your full card number.	At checkout

Church listings in the finder come from public information such as church websites and network directories. A church leader can claim a listing to correct it or ask us to change it.

If a member sent you a recommendation and you want your details removed, email info@reachnetwork.global.

3. How we use it

To show you churches near you and the page your card or link leads to.
To pass your prayer request or connection request to the people who will follow up.
To tell a member that a card or link they shared was opened, so they can pray and follow up.
To run member and church leader accounts, card orders and church pages.
To send emails you would expect: sign-in codes, confirmations, notifications and replies. We do not send marketing email unless you sign up for it.
To count scans and visits so churches and REACH can see what is working.
To keep the service secure, prevent abuse and fix errors.

4. Who sees your information

When you submit a form, your details go to the church connected to the card or link you used. If that church is too far from you, we pass your request to a nearby church that REACH recommends, so that someone local can help.

Who: The church's leaders and its follow-up team
What they can see: Your name, contact details, what you asked for and when. Every time someone opens your contact details, we record who and when.

Who: The member whose card or link you used
What they can see: Your first name and what you did (for example, that you asked for prayer). Never your email or phone number.

Who: REACH staff
What they can see: What is needed to run the service, answer you and handle requests REACH itself follows up, such as a Bible request.

Who: Other members and other churches
What they can see: Nothing.

Who: Businesses and organizations that carry REACH codes
What they can see: Totals only, such as how many scans their codes received. Never your name or contact details.

Who	What they can see
The church's leaders and its follow-up team	Your name, contact details, what you asked for and when. Every time someone opens your contact details, we record who and when.
The member whose card or link you used	Your first name and what you did (for example, that you asked for prayer). Never your email or phone number.
REACH staff	What is needed to run the service, answer you and handle requests REACH itself follows up, such as a Bible request.
Other members and other churches	Nothing.
Businesses and organizations that carry REACH codes	Totals only, such as how many scans their codes received. Never your name or contact details.

We use a small number of companies to run the service. They handle information only on our instructions.

Company: Supabase
What it does for us: Stores our database and sign-in accounts

Company: Vercel
What it does for us: Hosts the websites

Company: Resend
What it does for us: Sends our email

Company: Stripe
What it does for us: Processes card payments for orders

Company: Sentry
What it does for us: Reports technical errors. We remove passwords, emails, phone numbers and visitor contact details before anything is sent.

Company	What it does for us
Supabase	Stores our database and sign-in accounts
Vercel	Hosts the websites
Resend	Sends our email
Stripe	Processes card payments for orders
Sentry	Reports technical errors. We remove passwords, emails, phone numbers and visitor contact details before anything is sent.

We may also disclose information when the law requires it, or to protect someone's safety.

5. Cookies and card scans

We set one essential cookie: a random visitor number. It lets us count a scan once instead of many times and connect your later actions to the card or link that first brought you. It holds no name or contact details.

Signing in sets the cookies needed to keep you signed in. We use no advertising or cross-site tracking cookies.

A card's code identifies the card and the church it belongs to, not you. Scanning it tells us nothing about who you are unless you choose to submit a form.

6. Children

You must be at least 13 to create an account or submit a form. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has given us their details, email info@reachnetwork.global and we will delete them.

7. How long we keep it

Information: Prayer and connection requests, with contact details
Kept for: 90 days after the last follow-up (or after you sent it, if no one has followed up yet). Then your name, contact details and message are deleted; only the count remains.

Information: Member and church leader accounts
Kept for: Until you close the account, then deleted within 30 days

Information: Scan and visit counts with no personal details
Kept for: Indefinitely

Information: Order records
Kept for: 7 years, for accounting

Information: Record of who opened contact details
Kept for: 12 months

Information	Kept for
Prayer and connection requests, with contact details	90 days after the last follow-up (or after you sent it, if no one has followed up yet). Then your name, contact details and message are deleted; only the count remains.
Member and church leader accounts	Until you close the account, then deleted within 30 days
Scan and visit counts with no personal details	Indefinitely
Order records	7 years, for accounting
Record of who opened contact details	12 months

8. Your choices

Ask us for a copy of your information, to correct it or to delete it: email info@reachnetwork.global. We reply within 30 days.
Withdraw a prayer or connection request at any time; we delete it, which also removes it from the church's follow-up list.
Close your account by emailing info@reachnetwork.global.
Turn notifications on or off in your dashboard, and unsubscribe from any email using the link in it.
Decline location access in your browser and search by ZIP code instead.

9. Security

Contact details are stored separately from activity data, are visible only to the people named in section 4, and every access is recorded. Data is encrypted in transit and at rest. No system is perfectly secure; if a breach affects you, we will tell you as the law requires.

10. United States only

REACH is offered to people in the United States, and information is stored in the United States.

11. Changes

If we change this policy in a way that matters, we will post the new version here with its date and email account holders.

Effective date: October 5, 2026